Product Details
Waghi Valley
Cup profile and tasting notes
Excellent balance between bright acidity and earthy, caramel flavour with silky smooth mouthfeel and lingering aftertaste in a very clean finish.
| Bag Size | 1kg / 250g / 500g |
| Coffee | Waghi Valley |
| Farm | Various small growers |
| Variety | Typica / Arusha / Bourbon |
| Process | Washed |
| Altitude | 1500 masl |
| Owner | Waghi, tribe |
| City/Town | Mount Hagen - Waghi Valley |
| Region | Western Highlands |
| Country | Papua New Guinea |
| Certification | N/A |
Reviews
Average rating
Whilst we enjoy just about all the coffees, this one was a bit different. We both said at the same time "which one is this?" It tasted absolutely wonderful. I'm not any good at comparing a taste with something else but I have so say this really was something else! Brilliant
I ordered this as my usual one was unavailable, i am not one that likes strong coffee i also don't take milk therefore i tend to like the smooth chocolate and vanilla flavoured beans. This coffee has a slight aftertaste that i am not keen on, i would only buy it again if none of my favourites are available. It's probably lovely with milk!
Really good, probably the coffee I've enjoyed the most from Coffee Real this year. Will keep buying it as long as available!
The flavours are as described, though I found it a little bland for my personal preference, with a nice aftertaste.
Very nice indeed, no horrid aftertaste, quite potent a good wake up call in the morning! Also would like to compliment you on your fantastic servic,p so rare these days!
Delivery
Delivery
Our Delivery Policy
Where do we deliver?
We would deliver to Mars if we could – to reach the whole of the universe with good coffee, but it is not that simple – so for now we deliver to:
UK: Channel Islands, Isle of Man, British Forces Post Office.
Europe: Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
How long will it take?
We do not work at weekends so the term working day means Monday to Friday. If you place an order on the weekend it will not be sent out until Monday.
All orders placed before 13:00hrs 'normally' go out the same day. We do not guarantee orders go out the same day as ordered.
Royal Mail - You can order up to 2kg (7 x 250g bags) using Royal Mail first or second class - orders over 2kg will be sent using Interlink Next Day
UK Mail Next Day - using this service you can order up to 10kg (38 x 250g bags) will ensure your order gets to you the next working day once the order is despatched from the roastery.
If you use this service you maybe required to sign for the delivery unless you elect to take responsibility for loss if left in a safe place. You will receive an email update from UKMail with a one hour delivery window and using the consignment number you track your order.
How do we keep you updated as to the status of your order.
Once you have placed your order you will receive 2 status updates - they will be:
Order confirmation – this means we have received your order and the coffee is yet to be roasted.
Shipped confirmation – this means your order has left our roastery by your chosen method.
Do we meet our delivery deadlines?
We try our best to meet the delivery deadline quoted, but on the odd occasion a parcel can be delayed due to reasons that are out of our control.
Why don't we offer free postage?
Nothing is free in life. We know you all love free postage and sometimes we do offer it as part of a promotion, but it is our policy to charge for postage. We have considered offering free postage but the costs would have to be absorbed elsewhere by you the customer. We don’t hide our postage costs.
Missing, Damaged or Incorrect Orders
We try very hard to ensure you receive your order in pristine condition. If you do not receive all your products or in the unlikely event that a product arrives damaged, please contact us via the email address within the 'contact us' section of the website.
Please note: Royal Mail does not class an international shipment as lost or missing for 28 working days unfortunately we can not take any action until this time has passed. During that time we recommend that you ask your local sorting office / post office if they've tried to deliver (even if they haven't left a card) and ask your neighbours if your order has been left with them. You should also check that the delivery address you gave us is correct, this can be found on your shipping confirmation email. If your delivery still hasn't arrived after 14 working days and you have performed the above steps then please email us.
Change of Mind, Address and Cancellations
You can cancel your purchase at any time either before or up to 7 working days* following the day you receive the goods by emailing us at the address shown in the 'contact us' section of the website.
Your product must be complete and in 'as new' condition e.g. if you have opened the postal packet to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used and it must have the heat seal still in place. It should be returned with the original postal packet and packing note you received with it.
Please note that orders that have been ground to order (e.g - not whole roasted beans) may be exempt from our usual returns policy, as these represent a customised special order item. Any 'Free Gifts' received with the product must also be returned. Coffee Real will not refund the cost of postage incurred in returning a item.
If you follow the steps above you will receive a full refund of the product price and any delivery charge paid.
We cannot cancel your purchase when:
The seal has been broken on any products, or the goods were a special order to your specification.
To qualify for a refund or exchange the product must be:
In otherwise "as new" condition; and complete with any free gifts offered with it and, if possible, the original box and packaging.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
If you have a coffee subscription with us please note that if you change your address and/or product profile in your account settings after the purchase date this will not update your current order, only future orders and thus you will need to notify us by email of any changes you wish to make.
Additional Information
Historically, the Waghi Valley was home of the Papua New Guinea stone axe tribes. The valley was first explored by Western settlers in the 1930s, mostly through the pioneers Mick and Danny Leahy. Mick and his brother Danny were leaders of the 1933 expedition that opened up the Waghi valley.
Coffee was first planted in the early 1950s and went onto become the major crop in the Valley.
The Kiam washing station in the Waghi Valley is used for turning cherry coffee into parchment. The coffee is pulped, washed and fermented for around 72 hours (a long ferment) before being transported to the drying field to be dried naturally by the sun. When dry the coffee is hand-sorted.
The foundation of quality at this operation is Waghi Bob Hargreaves, an eccentric Grizzly Adams type character who moved to the valley in the the 70's and who has been adopted by the tribes of the region. Bob offers farming input and spearheads social initiatives for its employees and the surrounding community. Because 98% of Kiam’s employees are from the local area, a substantial amount of money in the form of wages comes from the factory to support the local economy.
The group also supports local schools and health centers/ hospitals, and occasionally offers careers and sponsorships for local youth. The mill also assists growers by supplying them with seedlings and an extension service to provide them with information on how to improve their yields through improved husbandry of their coffee.
